FAQs
What types of apparel do you offer?
Our store provides a curated selection of stylish and comfortable apparel, including unique hoodies, long sleeve shirts, and high-quality t-shirts. Each piece is designed to blend fashion with functionality, ensuring a perfect fit and luxurious feel.
How do I determine my size when ordering?
To ensure the best fit, we recommend consulting our size chart available on each product page. The size chart provides detailed measurements for each item, allowing you to select the size that best suits your body dimensions.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You will also need the receipt or proof of purchase. For more details, please refer to our return policy section.
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times vary based on the destination country, generally taking around 7-21 business days. Please note that processing times may vary based on product availability and your location.
Can I exchange an item?
The fastest way to ensure you receive the desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item. Please refer to our return policy for more information on the exchange process.
What should I do if my item is defective or damaged?
If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
Do you offer refunds?
Refunds are only offered if the product is defective, damaged, or if there was an error with the printing. Since all of our products are custom-made on demand, we do not accept returns or offer refunds for any other reasons.
Are there any items that cannot be returned?
Certain types of items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or gift cards. Please contact us if you have questions about a specific item.